Bring personalized giving into your platform and connect customers with causes they care about. Start with a focused launch or make meaningful giving a lasting part of your customer experience.
The CONNECT experience
A complete giving experience, built into your platform.
Connect customer interests, personalized cause discovery, giving, and impact updates in one experience under your brand. Start with a defined customer population and expand as your program develops.
Launch with a focused customer cohort, measure real activation, and shape your next step.
$18
per verified activation / program
First 1,000 activations. Lower rates as activation grows.
$6,000 minimum launch commitment.
Pay your credited launch commitment, then any balance after close.
One initial 30, 60 or 90-day production launch
Your contracted experience, under your brand
Personalized cause discovery and giving
Each verified customer activation counted once
No donation required for activation
See activation rates and launch payments
Verified activation band
Per activation
First 1,000
$18
1,001–5,000
$14
5,001–10,000
$10
10,001+
$6
Rates apply progressively within each band.
Credited launch commitment
Program duration
Per invited user
30 days
$1
60 days
$2
90 days
$3
Pay the greater of $6,000 or invited users × the duration rate before launch. Your final service fee is the greater of this commitment or graduated activation charges. The commitment is credited in full, not added on top.
Ideal forPlatforms starting with a defined production launch.
All service prices are in USD. Integration, donations, taxes, incremental consumption and agreed extras are separate. Service scope, included capacity and any additional charges are specified in your agreement. Unlimited usage is not included. Pricing, scope, integrations, and availability are subject to applicable terms, technical requirements, and a written agreement.
See what your platform would pay.
Thrive
Annual service · 12 months
5,000 × $6
Spark
Total service · 60-day program
Launch commitment$10,000
Balance after close$15,000
Maximum service fee*$74,000
1,000 × $18 + 500 × $14
Spark is $5,000 below annual Thrive at this activation level. The service periods differ.
The population is contracted users for Thrive and invited users for Spark. Thrive starts at 5,000 users. The Spark balance assumes the launch commitment has been paid. *Maximum assumes every invited user qualifies once. Scenarios are not forecasts. Estimates cover service only; integration, consumption, third-party costs, taxes and agreed extras are excluded.
Integration & Deployment
Built around your infrastructure.
A scoped implementation to bring CONNECT into your existing systems and customer experience.
Separately scoped. Individually quoted.A one-time deployment fee applies to either plan.Discuss your integration ↗
What does the integration cover?
Your statement of work defines architecture, identity and access, backend connections, data flows, the contracted customer journey, testing, deployment and stabilization as applicable. It identifies albane deliverables, client responsibilities and third-party dependencies.
Complex projects may require a separately scoped, paid technical blueprint. The same completed work is not charged twice. Moving from Spark to Thrive or renewing unchanged scope does not repeat your initial integration fee; new scope is quoted separately.
FAQ
A few things worth knowing.
Clear terms for your budget, your customers and the causes they support.
An end customer included in the population authorized to access CONNECT. You can begin with a selected population rather than your entire customer base. The annual charge applies whether or not each user activates or donates.
No. It is paid before customer access and credited in full toward the final Spark service fee. For 5,000 invited users over 60 days, the commitment is $10,000. If activation charges total $25,000, the closing balance is $15,000. With low or zero activation, the total does not fall below the commitment. Cancellation and refund terms are agreed separately.
Spark service fees may qualify for a credit toward Thrive, subject to your commercial agreement. Eligible charges, conversion timing, credit limits and the annual service start date must be agreed in writing. Integration charges are excluded from service credits; completed integration is reused for the same scope, and new scope is quoted separately.
A unique, authenticated customer completes a giving profile, receives personalized cause recommendations, and voluntarily selects at least one cause to support or follow. All three steps are required; a donation is not. Each person counts once across the program and any extension. Logins alone, automatic activity, repeat actions, test accounts, duplicates and fraudulent accounts do not qualify.
Spark starts at the agreed customer launch, after integration. It is one initial 30, 60 or 90-day program; ongoing service requires Thrive. Any extension is subject to a written agreement confirming the duration, cumulative activation count and any additional launch commitment before the extension begins. Total program duration cannot exceed 90 days.
The standard scope is one brand, one digital product and one launch market, with the contracted personalization and giving capabilities, administration, standard reporting, support and maintenance. Additional brands, products, markets, bespoke development, dedicated infrastructure and enhanced support are quoted separately. Included capacity and any API, AI or other consumption allowances, metering, budgets and additional charges must be defined before launch. These service prices do not include unlimited usage.
No. CONNECT has no albane percentage fee, per-gift charge or deduction from donations. Your company pays for integration and service. Donation amount and frequency do not create extra activation charges. Third-party processing, transfer and other supplier costs are disclosed separately with their payer identified.
Built for your platform
Your customer experience. Powered by CONNECT.
Your brand. Your customer experience.
Bring personalized giving into your app or platform under your own brand. Keep the journey connected to the experience your customers already know and trust.
AI-powered cause discovery.
Help customers discover causes that reflect what matters to them. AI-powered matching connects their giving profile and interests with relevant organizations, helping them choose whom to follow or support.
Smart Giving, on their terms.
Let customers choose how much and how often they give. Bring recurring giving into your platform through the Smart Giving workflows included in your implementation.
Onboarded causes. Ongoing connection.
Give customers access to an agreed pool of onboarded nonprofits, with available cause updates and impact information that help them stay connected beyond the donation.
Integration built around your systems.
Build around your architecture, identity systems, and customer journey. Each deployment defines the connections, responsibilities, testing, and launch requirements, with integration scoped and quoted separately.
Launch, learn, and grow.
Start with Spark to measure verified customer activation, or choose Thrive for ongoing service. Expand your customer population and capabilities as your program develops.
albane exists to put people at the heart of digital giving. We use AI to connect what matters to you with how you give, making generosity a more meaningful part of your financial life. Because every gift should create an impact you can understand.
